This is the service where the client provides us with all the information relating to person missed payments on who’s accounts are 10- 35 days past due. Whereby we contact the individuals by making actual reminder call all persons notifying them of being behind on their payments for whatever service, product or appliance the client company may have provided. The debtor can explain his/her situation and set up a repayment plan so as to bring the account current. We then compile a daily report on contacted persons that is sent to the client before 12.00 pm midnight.